The time-pressured existence of physicians does not always prepare us well for the painstaking conversations we must have to engage our institutions in meaningful change that promote well-being. So much of our communication is directive. We are encouraged to be decisive. Patients and other health care professionals often rely on us for “the last word” even when there is uncertainty. This “commanding” style of communication often serves us well in clinical interactions. It can be less effective when we advocate with the diverse stakeholders in our complex practice environments where multiple interests are at play. It may even backfire The webinar will review the fundamentals of effective communication offer some tools to help us navigate the challenging conversations we face in well-being.

Objectives

• Prepare ourselves for conversations we need to have around Well-Being
• Educate ourselves around the importance of navigating conversations
• Review Fundamentals of Effective Communication